LEGAL REFERENCE

How 888ji Handles Your Personal Information

Our privacy policy sets out exactly what data we collect when you open an account or use our platform, how we store it, and who can access it...

Data encrypted in transitAccount details protectedNo third-party data sellingYour access rights respectedPakistani payment data secured
888ji How 888ji Handles Your Personal Information

What We Collect and Why We Use It

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you have a question about how we handle your data, want to request access to your personal information, or need to...

Live Chat Start a live chat session directly from your...
Email Support Send your data access request or privacy concern...
Help Centre Our help centre contains step-by-step answers to common...
WHY YOU CAN RELY ON THIS

Trust Signals Behind Our Privacy Commitment

We built 888ji's data practices around transparency, not compliance checkboxes. Every signal below reflects a real operational decision we made to protect your account and your information in Pakistan and other supported...

SSL Encryption

All data exchanged between your device and our servers travels over TLS encryption. This covers login, account edits, and every JazzCash or Easypaisa transaction you make through the platform.

Access Controls

Only authorised personnel with a legitimate operational reason can view account data. Access is logged, reviewed regularly and revoked immediately when a team member's role changes or ends.

Data Minimisation

We collect only the information we actually need to run your account. If a field is not required for identity verification or payment processing, we do not ask you to provide it.

Retention Policy

Personal data is kept only as long as your account is active or as required by financial regulations in supported jurisdictions. After that window closes, records are permanently deleted from our systems.

No Third-Party Sale

We do not sell, trade or rent your personal data to advertisers or data brokers. Where we share data with processors such as payment partners, it is under strict contractual data-protection obligations.

Policy Version History

Every update to this privacy policy is logged with a revision date. You can request the previous version at any time through support, and we notify you by email when a material change takes effect.

How This Policy Aligns Across Our Platform

Our privacy policy applies uniformly whether you access 888ji on mobile, desktop or through a saved browser session. The table below shows how key data commitments stay consistent...

Account RegistrationData collected during sign-up is processed under the same policy terms as data collected during ongoing account use.
Payment ProcessingJazzCash, Easypaisa, SadaPay and Raast transaction data are all handled under the same retention and access-control rules.
Live Session DataActivity logs from live sessions are subject to the same minimisation and deletion schedule as all other account data.
Customer Support TicketsDetails you share with our support team are stored under the same access restrictions as your core account record.
Device and Browser DataTechnical data like your IP address and browser type is collected and retained under the same policy terms as personal data.
Marketing PreferencesYour communication preferences are stored separately and you can update or withdraw them at any time without affecting your account.
Policy UpdatesAny revision to this policy applies to all account types and access methods simultaneously, not selectively by device or region.
POLICY LAYOUT ELEMENTS

Key Features of Our Privacy Framework

The sections that make up our privacy framework are designed to give you a clear, complete picture of how your data moves through our platform. Each element below...

Data Collection Scope We clearly define every category of data we collect, from...
Purpose Limitation Each data category is linked to a specific purpose. We...
Your Access Rights You hold the right to request, correct or delete your...
Third-Party Processors Where we engage payment processors or identity verification partners, each...
Cookie Management Our cookie policy sits within this privacy framework. You can...
Breach Notification If a data incident affects your account, we notify you...

Frequently Asked Questions About Your Data

We collect your name, email address, phone number, date of birth and payment method references such as your JazzCash or Easypaisa number. We use this to verify identity and process transactions on your account.

Payment data, including references to your SadaPay or Raast account, is encrypted during transmission and stored in access-controlled environments. Only staff directly involved in payment processing can view these records, under strict internal controls.

Yes. Submit a data access request through live chat or email and we will compile a copy of your personal record within 72 hours. We confirm by email once the data package is ready for you to download.

We share data only with processors required to run your account, such as payment partners handling JazzCash or Easypaisa transactions. Every processor is contractually required to protect your data to the same standard we apply internally.

We retain your data for as long as your account is active and for the additional period required by financial regulations in supported jurisdictions. Once the retention period ends, your data is permanently deleted from our systems.

Log in to your account, navigate to account settings, and edit your contact or payment details directly. For changes to identity documents, contact our support team and we will walk you through the verification steps required.

When you close your account, we anonymise or delete your personal data as soon as the regulatory retention period expires. You will receive a confirmation email once the deletion process is complete on our side.